Delivery

We do our best to ensure your goods are delivered in the most efficient and safe way possible.

ALL ORDERS ARE SHIPPED FROM EU WAREHOUSE.

We guarantee 100% delivery within the EU.

DELIVERY RATES

Typically all orders are shipped within two business days of payment.

We offer the following delivery options:

  • Delivery within the EU is 30 euros.
  • Estimated delivery time is 4-12 days.
  • Delivery outside the EU is 40 euros.
  • Estimated delivery time is 7-21 days.

Free shipping on orders over 500 €

RETURNS

Products cannot be returned.

EXCHANGE

We only replace items if they are faulty or damaged. If you need an exchange of an item, please send us an email at [email protected]

CHANGING YOUR DELIVERY ADDRESS

If you need to make any changes to your delivery, please contact us at [email protected] with your order number. If your order has not been shipped, we will do our best to accommodate any updated requests.

ORDER DELAYED

If your order is on hold:

  • Please provide a good quality photo of the letter received from Customs or FDA and the name of the recipient.
  • New delivery address.

We only resend once!

If you have any problems with your package, please contact us at [email protected].

icon_teleg icon_whatsapp icon_email